Firewall - Issues | External Access to SEQTA and Certificate Prompts

Resolved
Resolved

Backup has been applied from Sunday. Systems seem to be back to normal.

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Identified

To Restore functionality we are restoring a configuration backup from the Weekend.

There may be some down time during this restore. But this will get us back to working state the quickest as possible.

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Investigating

Dear all we are waiting on Sophos support to assistance to resolve the issues that were caused this morning.

External access to SEQTA is currently down for at least one user. Some users are getting certificate prompts when opening Outlook app on Windows.

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Began at:

Affected components
  • Internet - Campus
    • Firewall
  • On-site Services
    • SEQTA